ABOUT US AND THIS NOTICE
This Privacy Notice explains what we do with your personal data in our capacity as Promoter of the Bisto Find the Feathers McGraw promotion ("Promotion").
This Privacy Notice is provided by Premier Foods Group Limited (company number: 00281728) of Premier House, Centrium Business Park Griffiths Way, St. Albans, AL1 2RE, United Kingdom as the Promoter of the Promotion. All references to "our", "us", "we", or "Premier Foods" within this Privacy Notice refer to Premier Foods Group Limited.
We are the controller of your personal data. This means that we are responsible for complying with applicable data protection laws.
We take your privacy very seriously We ask that you read this Privacy Notice carefully as it contains important information about our processing of personal data and your rights.
HOW TO CONTACT US
If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please contact our Data Privacy Officer either:
By post:
Premier House, Centrium Park, Griffiths Way, St Albans, AL1 2RE
; or
By email: privacy@premierfoods.co.uk
Changes to the Privacy Notice
We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
WHAT PERSONAL DATA DO WE COLLECT AND WHY?
- Website visitors
We will collect your IP address to monitor for any fraudulent activity on our website or, excessive promotion entries.
- Promotion entries
If submitting an entry into the Promotion, you will provide us with certain contact details, such as your name, email address and mobile telephone number. Upon winning a prize you will be asked to provide additional information, such as your residential address.
- Sensitive personal data
We do not collect sensitive personal data from you.
- Purposes for processing
We along with our service providers (please see below) will only collect, hold and process personal data to:
- administer the Promotion;
- contact you if you are selected as a winner of a prize;
- arrange the fulfilment of any prize;
- respond to any consumer queries in respect of the Promotion;
- announce you as a winner of the prize, if we receive a request for a list of winners in accordance with our Promotion terms and conditions. We will use your first name and initial, and county of residence (where available), to announce you as the winner of the prize. However, we will not disclose such personal data where the winner has objected to such disclosure in accordance with clause 26 of the Promotion terms and conditions;
- process your personal data on the basis that it is necessary to comply with a legal and/or regulatory requirement; and
- to establish, exercise or defend legal claims.
If you are the winner of a prize, we may also ask you to participate in non-paid publicity and advertising for the purpose of promoting the Promotion, our brands and our business activities. This may include using your name, voice and image. We may also use your first name and initial, and county of residence (where available), to announce you as the winner of the Promotion (including where we receive a request for a list of winners in accordance with 27 of the Promotion terms and conditions). However, we will not disclose such personal data where the winner has objected to such disclosure in accordance with clause 26 of the Promotion terms and conditions
HOW IS PROCESSING YOUR PERSONAL DATA LAWFUL?
We will use your personal data for the purposes and legal bases set below:
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
We use external providers that process your personal data for this Promotion as part of the services (such as hosting, security, and promotional administration and/or fulfilment of the prizes) which they offer to us. We take steps to ensure that our service providers process your data in accordance with the Data Protection Law and only use it in accordance with our contract with them.
We may also disclose your data to any advisors we may appoint and to regulatory or other authorities to comply with any applicable legal obligations.
HOW WE KEEP YOUR DATA SECURE
We strive to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data. We follow recognised industry practices for protecting our IT environment and physical facilities.
WHEN WILL WE DELETE YOUR DATA?
The table below provides details about how long we will hold your data for.
Circumstances of collection |
How long your data will be held for? |
If you find a Winning Ticket during the Main Promotion |
30 September 2025 |
For online entries made during the Main Promotion |
16 July 2025 |
If you enter the Wrap Up Draw |
16 October 2025 |
If you raise a query or complaint with us, your data will be held for a period of up to 6 years from date of last contact.
YOUR RIGHTS
You have the following legal rights:
- the right of access to personal data relating to you
- the right to correct any mistakes in your information
- the right to ask us to stop contacting you with direct marketing
- the right to prevent your personal data being processed in some circumstances
- the right to object to processing of your data where processed on the grounds of legitimate interests
- the right to erasure in some circumstances
If you would like to exercise your rights, please contact us at the details set out above.
We will acknowledge any request that you make within one month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.
Please note that exceptions apply to some of these rights which we will apply in accordance with the law.
COMPLAINTS
If you do not think that we have processed your data in accordance with this Privacy Notice, you should let us know as soon as possible.
You have the right to make a complaint at any time to the applicable data protection authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us in the first instance. The regulator in the UK is the Information Commissioner's Office (ICO) - (https://ico.org.uk/make-a-complaint/).